Legal
Everything we are bound by, published in full
Nine documents. They are published rather than sent on request, so your counsel can read them before you book a call rather than after you have committed to one.
- Documents
- 9
- Issued by
- NexManas Tech Pvt Ltd
- Subprocessors
- 3 of 10 active
- Privacy noticeWhat we collect, why we are allowed to, how long we keep it, and how to make us delete it. Covers GDPR and India's DPDP Act together.
- Terms of serviceWhat you buy, what a deposit reserves, who owns the output, and the things we will not promise.
- Data processing addendumThe processor terms, published rather than sent on request, including the two clauses most processor agreements leave out.
- Cookie policyEvery tool this site can load, what each one stores on your device, and for how long.
- Shipping and deliveryEverything in the catalogue is a file. What arrives, in what format, and how quickly.
- Refund and cancellationWhen you can cancel, when we refund, and why a file and an engagement are treated differently.
- Grievance redressalWho to contact when something goes wrong, and the clock we are bound to. Published because Rule 4 of the Consumer Protection (E-Commerce) Rules 2020 requires exactly this.
- SubprocessorsEvery third party that touches data from this site, with what each one actually receives rather than a category.
- Article 14 noticeIf we emailed you and you did not ask us to, this is the notice the GDPR requires, and the one-word reply that deletes you.
Each document carries its own version and the date it last changed, in the panel at the top of the page. Where a value is still missing from our records it is printed in square brackets rather than filled with something that looks like an answer.
Questions about any of this
Data protection questions, and any request to see, correct or delete what we hold, go to help@metaminds.store. Anything else, including a markup of these documents from your own counsel, goes to help@metaminds.store.
The answers your security team will ask for, including the attestations we do not hold, are on the security posture page.